As the Feinberg Shopp Associates services evolve, we may revise this policy, so please check back frequently. If you have questions about Feinberg Shopp Associates privacy practices please contact us at .
You will receive an autoresponse from us confirming that we have received your e-mail. If you do not receive an autoresponse, please contact Feinberg Shopp Associates Customer Support by phone or chat.
Information Collection and Use
Feinberg Shopp Associates collects personally identifiable information when you register for a Feinberg Shopp Associates account, and when you use certain Feinberg Shopp Associates products and services. Feinberg Shopp Associates may also receive personally identifiable information from its resellers and other business partners.
When you register with Feinberg Shopp Associates, we ask for your contact information (such as your name, street address and e-mail address), as well as certain information pertaining to your business, along with billing information such as a bank account and/or credit card number.
In the course of processing a payment transaction, we typically receive from the merchant or financial institution information related to the transaction. This normally includes information about the payment that a consumer has furnished the merchant or financial institution in placing the order. We do not acquire any information directly from consumers through the www.feinbergshopp.com Web site.
Feinberg Shopp Associates uses the information collected to fulfill your requests for certain products and services, to process payment transactions, to facilitate billing, and otherwise deliver the payment gateway services. We may also send merchants service announcements, newsletters, and periodic notices about specials and new products. Personally identifiable consumer information is used to process payment transactions and for no other purpose.
Feinberg Shopp Associates does not offer services or sell products to children. Feinberg Shopp Associates does not request or knowingly collect personally identifiable contact information from anyone under the age of 13.
Information Sharing and Disclosure
Protecting personally identifiable information about merchants and consumers is an important part of our business. We share and disclose such information only as described below.
Feinberg Shopp Associates will send personally identifiable information about you to other companies or people when: 1) we have your consent to share the information; 2) we need to share your information to provide the product or service you have requested; 3) we need to send the information to companies who work on behalf of Feinberg Shopp Associates to provide a product or service to you (unless we tell you differently these companies do not have any right to use the personally identifiable information we provide them beyond what is necessary to assist us).
Personally identifiable consumer information is shared with third parties (such as banks and credit card processors) to the extent necessary for Feinberg Shopp Associates to deliver payment processing services.
We also may release personally identifiable information when we believe release is appropriate to comply with law; enforce or apply our Merchant Agreement and other agreements; or protect the rights, property, or safety of Feinberg Shopp Associates, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and risk reduction.
Information security is critical to our business. We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information. The information gathered on secure computers is stored in a locked down data center. The number of employees involved in the management of the data center that have physical access to these computers is limited. We use firewalls and other security technology, as well as implement the highest industry standard security practices, to prevent our computers from being accessed by unauthorized persons.
We also require that any personally identifiable consumer information sent to us by you be encrypted using SSL encryption.
It is important for you to protect against unauthorized access to your login ID/password, other sensitive account data and to your computer. Be sure to sign off when finished using a shared computer and otherwise safeguard the password used to access the Feinberg Shopp Associates services.
Account Information and Preferences
Feinberg Shopp Associates gives you the ability to edit your Feinberg Shopp Associates account information and preferences at any time, including whether you want Feinberg Shopp Associates to contact you about promotions and new products, by using the Settings option in the Merchant Interface or by contacting Customer Support.
Feinberg Shopp Associates LLC • 240 North Third Street • Suite 800 • Harrisburg • PA 17101 Phone: 717-230-8888 • Fax: 717-230-8908 • Email: